Sunday, June 15, 2008

Does IKEA Brooklyn Hate Bicycles?

Hmmm.. How did I miss this! The New York Times blogged about my blog.

So, here's an update on that IKEA Brooklyn story:

There's even space for "-> Bicycle" - right under Car...

As you may remember, I blogged about New York City's first IKEA not offering bicycle directions on their web site - in fact offering no mention of visiting their store by bicycle at all. This is especially absurd when you see the beautiful new site Ride the City.

After contacting IKEA in every way I could find, and several times at that - the closest thing to a response to my actual question was this, the most recent email communication:
From: customer_care@ushelp.ikea.com
Date: Tue, Jun 3, 2008

Hello Michael,

Thank you for taking the time to contact us.
Unfortunately our store may not have a bicycle rack. We will forward your email to the appropriate department for review.
We do apologize for any inconvenience, and we thank you for your inquiry.

Best Regards,
Christian Kwame
IKEA Customer Care Center

I replied and haven't heard anything. Yeah, well - now we should be asking WHY? After all the concern about this IKEA creating traffic problems in the neighborhood and the impact of a big box store like this in New York City, they aren't going to have any bicycle racks? And quite honestly, I think the City of New York should be asking them.

But, in the meanwhile, I suggest we all go to IKEA's site now and ask them or even better give them a call and ask why they don't want your business...

IKEA Brooklyn: 718-246-4532

1 comment:

Anonymous said...

For the love of God man get over your self. Do you not think IKEA has better things to worry about what you are going to do with your bike. They have rails at side bring your little chain and lock and leave it there. But remember when you bring your bike to a furniture store like IKEA that is self service, bring your own bag becuase they do not supply them, think about that when you are juggling some glass vases and such on your bike.

Remember you have choosen to live in New York and pay those unbelivable prices for everything.

Adapt!! & leave IKEA alone I am sure you are one of the same people that begged for a store in their area.